SpaceOps (“SpaceOps”, “we”, “our”, or “us”) operates the SpaceOps platform and website located at spaceops.co. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our website, platform, and related services. By using SpaceOps, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect information necessary to provide and improve our services.
Information You Provide
When you use SpaceOps, we may collect information such as:
- Name
- Email address
- Phone number
- Organization or workspace name
- Billing information
- Account credentials
- Workspace configuration data
Workspace operators may also upload or manage information about their members within the platform.
Member Information
When workspace operators use SpaceOps to manage their coworking space, they may store member information including:
- Name
- Email address
- Booking activity
- Membership status
- Workspace usage data
In these cases, the workspace operator is the data controller, and SpaceOps acts as a data processor on their behalf.
Automatically Collected Information
We may automatically collect certain information when you access the platform or website, including:
- IP address
- Browser type
- Device information
- Log data
- Usage data
- Pages visited
- Date and time of access
This helps us maintain platform performance and security.
2. How We Use Information
We use collected information to:
- Provide and operate the SpaceOps platform
- Manage memberships, bookings, and payments
- Improve product functionality and performance
- Provide customer support
- Communicate service updates
- Maintain platform security
- Analyze platform usage
We do not sell personal information.
3. Data Sharing
We may share information only in the following situations:
Service Providers
We may share information with trusted third-party service providers who help operate the platform, including:
- payment processors
- hosting providers
- analytics providers
- communication services
These providers are required to protect the information they process.
Legal Requirements
We may disclose information if required to do so by law or in response to valid legal requests from public authorities.
Business Transfers
If SpaceOps is involved in a merger, acquisition, or asset sale, user information may be transferred as part of that transaction.
4. Data Storage and Security
We take reasonable technical and organizational measures to protect data against:
- unauthorized access
- disclosure
- alteration
- destruction
While we strive to protect your information, no system can guarantee absolute security.
5. Data Retention
We retain information only as long as necessary to:
- provide the SpaceOps service
- comply with legal obligations
- resolve disputes
- enforce our agreements
Workspace operators may request deletion of their data when terminating their use of the platform.
6. Your Rights
Depending on your location, you may have the right to:
- access your personal data
- request correction of inaccurate information
- request deletion of your data
- restrict or object to certain processing
Requests can be submitted using the contact information below.
7. Cookies and Tracking
Our website may use cookies and similar technologies to:
- improve website functionality
- understand usage patterns
- maintain user sessions
You can control cookie settings through your browser.
8. Third-Party Services
The SpaceOps platform may integrate with third-party services such as payment processors or productivity tools. These services have their own privacy policies governing how they handle data.
9. Children's Privacy
SpaceOps is intended for business use by workspace operators and organizations. Our services are not directed toward individuals under the age of 18.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the updated date.
Continued use of the platform after updates constitutes acceptance of the revised policy.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, you may contact us at:
SpaceOps
Email: hi@spaceops.co
Website: https://spaceops.co